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User value of museums and galleries: a critical view of the literature

This resource can help museums understand its users. It supports the Accreditation Standard section 3, Users and their experiences.

This study draws together existing studies within the public domain (predominantly within the UK but also internationally where appropriate) that that have sought to capture, describe, understand and evidence user value when visiting museums and galleries.

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Date created: 2014

Author: Carol Scott, Jocelyn Dodd, Richard Sandell

Publisher: Arts and Humanities Research Council