Achievement of a visitor attraction quality scheme award enables museums to by pass this element (3.1.4) of the Accreditation Scheme, which states: ‘The museum must have a culture of customer care with arrangements in place to make sure all users are treated with courtesy and care.’
Visitor attraction quality schemes can help museums to develop and promote themselves. As well as receiving an unbiased viewpoint of the visitor experience by industry professionals, the scheme can provide promotional opportunities and ongoing support. There is a cost associated with the award.
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