Collections management performance indicators

This document sets out a framework which a cultural heritage organisation can use to review or develop a culture of performance management alongside their collections management policies.

The purpose of the proposed performance indicators for collections management is to provide cultural organisations with a tool to use when developing and reviewing performance frameworks. It is designed to complement and extend the recommendations of the BSI PAS 197:2009.


This document includes key performance indicators related to the following in an easy to use table:

  • General collections management
  • Collections access and use
  • Collections information
  • Collections care and conservation
  • Collections development indicators

Clicking the link on this page will allow you to download this resource as a PDF.

Date created: 2015

Author: Nick Poole

Publisher: Collections Trust