This toolkit of resources aims to assist with the training, development and learning of your volunteers.
‘The museum must have an appropriate workforce to run it effectively. It must have effective employment procedures and roles in place to meet its responsibilities. The museum must have:
1.7.1 an appropriate workforce
1.7.2 clear agreements for each member of the workforce, setting out their roles and responsibilities
1.7.3 formal induction procedures for new recruits to ensure that all members of the workforce have basic information about the museum and understand their role in it
1.7.4 appropriate development opportunities for its workforce.’
(Accreditation standard, October 2011)
This resource provides a selection of case studies about volunteering experiences in museums in Northern Ireland.
This resource directly supports the Accreditation Standard and is suitable for all museums. It provides a comprehensive toolkit, resources and case studies to support museums developing a new volunteer initiative.
This resource provides a range of resources, guidance and good practice templates exploring recruiting, supporting and retaining volunteers.
This resource is aimed at small to medium sized museums and covers the basics of volunteer management and development. It is the result of the Wide Skies project which recruited and trained volunteers in nine Cambridgeshire museums to work with collections and develop learning activities within their communities.
This resource is aimed at small organisations and is useful for assessing the skills of your workforce and/or governing body. It directly supports the Accreditation Standard.
This resource is aimed at independent museums, but is relevant for use by all museums looking to develop their volunteer workforce. It provides example documents, including recruitment forms, letters and role profiles and other essential information for museums.
These information sheets cover a wide variety of topics relevant to working with volunteers, from developing a volunteer strategy, writing a volunteer policy, to information on recruitment, expenses, safety, legal matters and how to attract and involve different target groups effectively.
This resource supports organisations in getting started with volunteer inductions and includes orientation, personal introductions, understanding the volunteering role, knowing where to find things and understanding the values and policies of the organisation.
This resource is geared towards supporting volunteering in arts organisations. Many of the suggestions, checklists and case studies will be relevant to museums and to the Accreditation Standard.
These publications provide relevant information for organisations across the UK, offering a wide range of information to support organisations and individuals who are responsible for managing and organising volunteer effort.
This resource is aimed at independent museums, but it provides essential information for all museums looking to develop their volunteer workforce.
This resource provides information to support effective volunteer development, policies and procedures from the National Council for Voluntary Organisations (NCVO).
This study from the Association of Independent Museums discusses the broader strategic issues that will influence volunteering in independent museums in forthcoming years.