Communications Officer (p/t)

We are looking for a part-time Communications Officer who gets museum collections management and can write about it in plain English. Previous comms experience would be useful, but the essential skills we need are transferable from a wide range of other museum roles. This is a permanent position, working three days a week either in our Shoreditch base or from home anywhere within reach for occasional office days. The post is funded through our grant support from Arts Council England.

Salary £26,000 (pro-rata, 0.6 full-time equivalent)
Contract Permanent
Essential knowledge and skills A good working knowledge of the museum sector.

The ability to research and write clear, error-free copy.

Strong picture-editing and layout skills.

Location Flexible
Hours Three days per week
Deadline for applications Noon, Wednesday 17 January 2018
Interviews Wednesday 24 January 2018


The job description and person specification are set out below. To apply, please send us your CV and a covering letter explaining how you meet the person specification and why you would be right for this job. Please use the link on this page to download our equal opportunity monitoring form and return the completed form with your application. (This form is not used in the shortlisting process.) In your CV, please include links to online samples of your work, such as social media accounts or blogs you have run on behalf of relevant organisations. Please note that interviews will include a practical writing and image-editing exercise.

Aims and scope of the post

Collections Trust helps museums capture and share the information that gives their objects meaning. The Communications Officer raises awareness of our standards, resources and outreach to our community of users and the wider museum sector. In particular, the postholder nurtures well-established channels that include our website, e-newsletter, Twitter feed, LinkedIn group and Facebook page.

Responsibilities and tasks

The specific responsibilities and tasks of the Communications Officer are:

  • Working with colleagues to plan key messages and communications activity.
  • Managing, and regularly refreshing, the topical areas of the website, including the homepage, news and blog area, and events listings, using the WordPress content management system.
  • Preparing and sending out the e-newsletter, and managing the list of subscribers (7000+ subscribers).
  • Managing and moderating the LinkedIn group Collections Management (10,800+ members).
  • Engaging with our 9,000+ Twitter followers and the 1000+ people who follow us on Facebook.
  • Responding to enquirers who get in touch via the website.
  • Gathering website and social media analytics and preparing regular reports to improve our online engagement.
  • Preparing occasional media releases to share with key sector partners.
  • Preparing promotional print and display graphics to support our attendance at sector conferences.

The general responsibilities of the post include:

  • Following the principles of Collection’s Trusts policies and procedures.
  • Additional duties as may reasonably be required from time to time.

Line management

The Communications Officer reports directly to the Chief Executive and has no line management responsibility.

Person specification

The Collections Trust is committed to a policy of equal opportunities for all staff, contractors and potential staff in all aspects of its work. The aim of this policy is to ensure that all staff are treated equally, irrespective of race, colour, nationality, ethnic origin, gender, sexual orientation, marital or parental status, age, disability, political or religious belief or socio-economic class.

Essential knowledge and skills
  • A good working knowledge of the museum sector.
  • The ability to research and write clear, error-free copy.
  • Strong picture-editing and layout skills.
Desirable knowledge, skills and qualities
  • A relevant postgraduate qualification or professional qualification.
  • Some experience of museum collections management.
  • Hands-on experience of web editing and of using Twitter, LinkedIn and Facebook.
  • A track record of using comparable communications channels to develop an organisation’s engagement with its audiences.
  • Experience of using Photoshop, Illustrator and InDesign.
  • A good understanding of commonly-used analytics tools and how to interpret the data they provide.
  • Highly flexible, with excellent interpersonal, networking and organisational skills.
  • Enthusiasm, flexibility and a proactive approach.