Contact us

We are always happy to hear from you with collection management questions or enquiries about any aspect of our work.

But, salespeople, please don’t bother us; our strict policy is to refuse cold sales calls and emails.

By email

Our general email address is  To email a particular person directly, please see the page about our team.

By phone

You can call us on +44 (0)20 7942 6080. We are normally able to take calls during our core hours of 10am – 4pm, Monday – Friday, but there might be times when we ask you to leave a message. One of us will get back to you as soon as possible.

By post

We rent office space within the Natural History Museum in South Kensington. The postal address is

Collections Trust
WC 209 Natural History Museum
Cromwell Road
London SW7 5BD

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